Solutions Furniture Privacy Policy

At Solutions Furniture, we respect your privacy concerns and understand the importance of handling your personal information responsibly. We appreciate your trust in us to use and share your information with care and wisdom.

This Privacy Policy outlines the types of personal information we collect through our website, in our stores, and via other channels as described below. It explains how we may use this information, with whom we may share it, and the steps we take to protect the security of personal information. It also provides guidance on how you can contact us to (a) access, change, or use the personal information you have provided, (b) withdraw any previously given consent, (c) notify us to stop communications regarding our products and services, and (d) address any questions you may have regarding our privacy practices.

By visiting SolutionsFurniture.com, you agree to the practices described in this Privacy Policy.

Collection and Use of Personal Information

Types of Information We Collect: We collect the following types of personal information:

• Information you provide directly to us.
• Information we collect automatically.
• Information we obtain from third parties.

How We Use Your Information: We use your information for the following purposes:

1. Order Fulfillment and Transactions: We use your contact, financial, and commercial information to fulfill your purchase orders, communicate with you about them, deliver products, and process subscriptions and registrations.
2. Statistical Analysis: We use identification information, your online activity, browsing history, commercial and demographic information, and geographic location data to analyze preferences, trends, and statistics. We utilize external analytics tools like Google Analytics to assist with these tasks.
3. Marketing and Promotion: We use your contact information, commercial and demographic details, online activity, and geographic location to understand your experiences on our websites and improve our services for you.
4. Service Improvement: We use your contact information, commercial details, online activity, and browsing history to develop new features and functions on our websites.
5. Security and Fraud Prevention: We use your contact, identification, commercial, financial, geographic location information, online activity, and browsing history to protect our website, company, and others from fraud, theft, and misconduct.

Sharing Information with Third Parties

Partners and Service Providers: We contract with companies or individuals to provide certain services such as credit card processing, shipping, data analysis, administration, and promotional services. We share the necessary information for them to perform those services and ensure they comply with our Privacy Policy or a similar policy.

Affiliated Companies: We share personal information with companies that control, are controlled by, or are under common control with Solutions Furniture.

Use of Cookies: When you visit our website, we send cookies to your device. We use these cookies to improve our service quality. You can set your browser to refuse cookies, but some website features may not function properly when cookies are disabled.

Online Advertising and Tracking: We allow third-party companies to collect certain information during your visit to our site to deliver advertisements tailored to your interests. 

Opting Out and Updating Information: If you prefer not to receive marketing messages from us, you can opt-out via email at info@simplecity.sa. You can also update your personal information by contacting us to correct any inaccuracies.

Security: We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. We encourage you to keep your passwords secure and not disclose them to anyone.

Protecting Children's Privacy: We do not knowingly collect personal information from children under 13. If you are a parent and aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to remove that information.

Third-Party Links: Our website may contain links to websites operated by third parties. You should read their privacy policies before providing any information. We are not responsible for the privacy practices of these websites.

Privacy Policy Updates: We may update our Privacy Policy from time to time. We will post changes on this page, and they will be effective from the date of posting. Continued use of the site indicates acceptance of the modified terms. If you do not agree with the new policy, you should stop using the site.